Archive for April 21st, 2009

telecom services

Tuesday, April 21st, 2009

we are back from a strenous berlin visit. and just in case someone wonders why i am not answering my email – there is still no internet over here in munich. i am currently in an internet coffeeshop. there seems to be a technical problem.

one of the big problems of former gdr businesses was that customers complaints were mostly disregarded. This was taken as one of the major arguments for privatizing also westgerman state-owned businesses like the postal and the telecom services.

funnily this morning when asking where we could leave our complaints or ask we were told that there is no custumer service.